Callwhere Pro Call Accounting for Panasonic Office Phone Systems Overview
Callwhere® Pro call accounting software for Panasonic Office Phone Systems allows you to track and manage your call activity–helping you to reduce telephone expenses, increase revenue, and monitor and improve productivity.
Callwhere® is a low cost, complete call
accounting system for organizations with demanding call
accounting needs. Unlike many call accounting packages,
Callwhere® Pro has no trunk or station (extension)
limitations and the network version supports up to 256
users without additional licensing fees. Callwhere® Pro
features include:
- Unlimited station and trunk support
- Preconfigured for over 180 phone systems and can be easily configured for others
- Provides flexible costing for all outgoing calls (local and long distance)
- Supports Caller ID and ANI
- Provides city and state information on all outgoing calls
- Prints and emails over 100 standard reports and charts including Station, Trunk, and Daily Call Analysis reports
- Automatically e-mails or prints reports on an hourly, daily, weekly, or monthly basis
- Organizes reports by divisions, departments, and/or cost centers to simulate your corporate heirarchy
- With the network version, up to 256 users can access Callwhere® Pro without additional licensing fees
Benefits
- Manage telephone expenses. Get accurate information about telephone use across your organization. Know who's spending company time to make personal phone calls and where those calls are going. Know how many lines you are paying for that are under-used or not used at all. Bill back phone expenses to clients, tenants, or departments.
- Improve customer service and support. Schedule customer service and support staff for peak call times to reduce the time your customers are on hold. Know how often all of your lines are busy and know your peak line usage.
- Manage telephone activity. Easily access detailed and summary reports of phone activity. Know how many calls your salespeople are making and what numbers they are dialing. Know who's making the most calls. Know where calls are going and where they are coming from. Manage daily activity instead of end of the month results.
- Spend less time on administrative tasks. Schedule reports for automatic delivery to a printer or email. Firms that use account codes can easily export account code data and import it into the most popular time and billing software.
- Track and increase the effectiveness of advertising dollars. Know which advertisements are generating responses so you can concentrate advertising dollars where your ads are most effective.
